Dear Jeremy,
First, I would like to thank you for arranging my hot water tank to be checked and replaced so quickly.
As arranged, a young gentleman named Michael came at 8.30am right on time. He checked and explained well about the problem in a very professional manner. I asked a few questions and at no times did he make me feel that I have taken up his time. He’s very friendly and explained everything clearly and easy to understand. I have no hesitation but sign the quote straight away.
Once again, thanks for your help and thanks to Michael for his excellent work. Well done!!
25th november 2013
Kind Regards
Tony (Canterbury)